Introduction

Enspire Beauty and Wellness, PLLC owns and operates its website and any related mobile applications (collectively, the “Platform”). Your access to and use of the Platform, including all content, features, products, appointment scheduling tools, patient portal communications, telehealth systems, and services provided through it (collectively, the “Services”), are subject to this Notice and our Terms of Service unless otherwise stated.

The Services may include in-office visits, telehealth visits, and home visits, as clinically appropriate.

We are committed to protecting the privacy and security of individuals who use our Services. This Notice explains how we collect, use, disclose, and safeguard personal information and Protected Health Information (PHI), and describes your rights under applicable federal and state laws, including HIPAA.

To support your care and protect your information, we utilize secure electronic medical record systems and healthcare technology platforms, including but not limited to OptiMantra, Doximity, Doxy.me, secure telephone communications, secure messaging systems, and related practice management technologies.

By creating an account, registering, logging in, scheduling an appointment, participating in telehealth, or otherwise accessing or using the Services, you acknowledge that you have read and agree to the most current version of this Notice.

You may review our Privacy and Telehealth Consent at any time by visiting: https://www.enspirewellness.com/services-2-1

Emergency Care

Telehealth, office visits, or home visits are not appropriate for emergency situations.

If you experience chest pain, difficulty breathing, suicidal thoughts, severe bleeding, or any life-threatening condition, call 911 or go to the nearest emergency room immediately.

Providers may not respond immediately to portal messages or electronic communications.

Electronic communications, appointment requests, and telehealth platforms are not continuously monitored for emergency situations.

Commitment to Privacy

Enspire Beauty and Wellness, PLLC is legally required to maintain the confidentiality of your PHI and adhere to all applicable federal and state regulations governing its use and disclosure.

PHI includes identifiable information relating to your past, present, or future physical or mental health condition, healthcare services provided to you, payment for those services, and related demographic information.

As a primary care and telehealth practice, we collect personal and health information necessary to provide comprehensive medical care and operate our practice effectively. We are committed to protecting the privacy and confidentiality of our patients’ PHI and implementing safeguards to ensure its proper use and protection.

This Privacy Policy and Notice of Privacy Practices explain how we collect, use, disclose, safeguard, and manage your personal and medical information. This notice informs you of your rights to access and control your PHI and describes how we may use or share your information for treatment, payment, healthcare operations, and other legally permitted purposes. Please review it carefully.

Limitations on Use by Minors

The Services offered by Enspire Beauty and Wellness, PLLC (“Enspire”) are intended for individuals who are at least eighteen (18) years of age, or the age of majority required under applicable state law. The Services are not directed to, and are not intended for use by, children under thirteen (13) years of age. Enspire does not knowingly collect personal information from children under thirteen. If we become aware that personal information has been collected from a child under thirteen without verified parental consent, we will take reasonable steps to delete such information.If you are under eighteen (18) years of age, you may use the Services only with the involvement and consent of a parent or legal guardian, and only to the extent permitted by applicable law and the specific services offered.If you are under sixteen (16) years of age (or under thirteen (13), through your parent or legal guardian), you may request removal of content or personal information you have posted on the Platform by submitting a written request to:

Enspire Beauty and Wellness, PLLC

Attn: Privacy Officer

1489 W Palmetto Park Rd,

Suite: 410-12

Boca Raton, FL 33486

Email: Hello@EnspireWellness.com

Subject Line: “Removal of Minor Information”

Your request must clearly identify:

• The specific content or information to be removed

• The location of the content (such as the URL, if applicable)

• Your full name and contact information

• A statement confirming the request relates to the removal of minor information

Enspire is not responsible for incomplete requests, improperly labeled, or sent to the wrong address.

Please note that we may not be required to remove information in certain circumstances, including where retention is required by law, where the information is part of a medical record, where the content was posted or republished by a third party, where the information has been anonymized, or where applicable legal exceptions apply.This section reflects Enspire’s commitment to responsible privacy practices and is not intended as an admission that Enspire is subject to any specific children’s privacy statute unless otherwise required by law.

Categories of Information We Collect

We collect personal and protected health information necessary to provide medical care and operate our practice effectively.

This may include:

Personal Details

Name, date of birth, gender, phone number, email address, mailing address, emergency contacts, and other identifiers.

Medical Information

Medical history, medications, allergies, prior procedures, family and social history, vital signs, laboratory and imaging results, treatment plans, telehealth documentation, and clinical notes.

Insurance and Payment Information

Insurance carrier, policy details, billing address, payment methods, and transaction history.

Appointment and Communication Records

Messages, emails, patient portal communications, telehealth chat transcripts, phone documentation, and feedback submissions.

Telehealth and Device Information

IP address, device type, session timestamps, connection data, and limited technical information required to conduct virtual visits.

Website and Portal Usage Information

Secure login credentials, scheduling activity, electronic forms, portal usage, and cookie-related data where applicable.

Information may also be received from laboratories, pharmacies, healthcare providers, business associates, or publicly available sources where permitted by law.

How We Use Your Information

Your information may be used to:

• Provide, coordinate, and personalize healthcare services

• Facilitate in-office visits, telehealth visits, and home visits

• Schedule appointments and manage patient communications

• Process insurance claims and billing

• Improve practice operations and website functionality

• Comply with legal, regulatory, and professional obligations

How We Share Your Information

We share PHI only as permitted or required by law.

Treatment, Payment, and Healthcare Operations

Including care coordination, billing activities, quality improvement, and participation in health information organizations.

Providers and Individuals Involved in Care

With healthcare providers participating in your treatment and, unless you object, individuals involved in your care or payment.

Business Associates

With contracted vendors who assist with electronic health records, billing, telehealth platforms, website hosting, communications, and administrative services. These entities are contractually required to safeguard PHI.

Legal and Regulatory Requirements

When required by law, subpoena, court order, public health authority, or regulatory agency.

Business Transfers

In connection with mergers or restructuring, subject to confidentiality protections.

We do not sell personal health information or permit independent third-party marketing use.

Uses or disclosures beyond treatment, payment, or healthcare operations generally require written authorization.

To Others Involved in Your Healthcare

Unless the patient objects, we may disclose their PHI to a family member, relative, close friend, or another individual identified by the patient, insofar as it relates to that person's involvement in the patient's healthcare. If the patient is unable to agree or object to such disclosure, we may share the PHI if we determine it is in the patient's best interest, based on professional judgment. Additionally, we may use or disclose the patient's PHI to notify or assist in notifying a family member, personal representative, or other individuals responsible for the patient's care, regarding the patient's general condition or death. If the patient is not present or able to agree, we will use professional judgment to disclose only the necessary information.

Other Permitted and Required Uses and Disclosures

We are permitted to use or disclose your PHI without your written authorization for the following purposes: as required by law, public health activities, health oversight, abuse or neglect reporting, Food and Drug Administration requirements, research, legal proceedings, law enforcement, coroner or funeral director purposes, organ donation, criminal activity, military or national security activities, worker's compensation, for inmates in correctional facilities, and as requested by the Department of Health and Human Services to determine compliance with the Privacy Rule.

You may request a copy of our privacy policy at any time by contacting Enspire Beauty and Wellness, PLLC at Hello@Enspirewellness.com or by calling 954-338-1910.

The privacy policy is also available on our website at: https://www.enspirewellness.com/services-2-1

Data Breach Notification Purposes

We may use your contact information to provide legally-required notices of unauthorized acquisition, access, or disclosure of your health information. We may send notice directly to you or provide notice to the sponsor of your plan through which you receive coverage.

Patient Rights and Data Access

Enspire Beauty and Wellness, PLLC respects your rights regarding your personal and PHI. Subject to applicable federal and state laws, including HIPAA, you have the following rights:

• Right to Access: You may review and obtain copies of your health records in paper or electronic format, as permitted by law. Reasonable, cost-based fees may apply where allowed.

• Right to Request Amendments: You may request corrections to inaccurate or incomplete health information. Certain requests may be denied in accordance with applicable law.

• Right to Request Restrictions: You may request limitations on certain uses or disclosures of your PHI. While we are not required to agree to all requested restrictions, we will comply where required by law, including certain self-paid service restrictions.

• Right to Confidential Communications: You may request that we communicate with you through alternative methods or at alternative locations (for example, a different mailing address or phone number). Requests must be made in writing.

• Right to an Accounting of Disclosures: You may request an accounting of certain disclosures of your PHI made outside of treatment, payment, or healthcare operations, as required by law.

• Right to Withdraw Authorization: If you have provided written authorization for uses or disclosures beyond treatment, payment, or healthcare operations, you may revoke that authorization in writing at any time, except where action has already been taken in reliance on it.

• Right to Breach Notification: You will be notified in writing if a breach of your unsecured PHI occurs and notification is required under applicable law.

• Right to File a Complaint: You may file a complaint with Enspire Beauty and Wellness, PLLC or with the U.S. Department of Health and Human Services if you believe your privacy rights have been violated. Filing a complaint will not affect the quality of care you receive.

  
  

You are also entitled to receive a copy of our Notice of Privacy Practices at any time. Updated versions will be made available upon request and posted in our practice and on our website.

Exercising Your Rights

To exercise any of these rights, please submit a written request to:

Enspire Beauty and Wellness, PLLC

Attn: Privacy Officer

1489 W Palmetto Park Rd,

Suite: 410-12

Boca Raton, FL 33486

Email: Hello@EnspireWellness.com

We may need to verify your identity before processing your request. We will respond within the timeframes required by applicable law.

Enspire is committed to safeguarding your personal and health information while ensuring transparency and accountability in how your information is used and protected.

You are also entitled to receive a copy of our Notice of Privacy Practices at any time.

Privacy Complaints

You have the right to file a complaint if you believe your privacy rights have been violated. Complaints can be made directly to us or to the Secretary of the Department of Health and Human Services.

Enspire Beauty and Wellness, PLLC

1489 W Palmetto Park Rd,

Suite: 410-12

Boca Raton, FL 33486

Email: Hello@Enspirewellness.com

Phone: 954-338-1910

Fax: 954-338-2144

We will not retaliate against you for filing a complaint.

Mobile Information Privacy Notice

We respect your privacy and take steps to protect your mobile information.

• We do not share, sell, rent, or disclose your mobile phone number, SMS opt-in data, or messaging consent with third parties or affiliates for marketing or promotional purposes.

• Your SMS consent and related mobile information will never be shared for third-party marketing use.

• Text messaging communications may be facilitated through secure service providers acting on our behalf, solely for operational and service-related purposes.

You may opt out of receiving text messages at any time by replying STOP to any message. After you send STOP, you may receive one final confirmation message. Message and data rates may apply depending on your wireless carrier and plan.

For assistance regarding text messaging services, please contact: Hello@EnspireWellness.com

Cookies and Tracking Technologies

Enspire Beauty and Wellness, PLLC uses cookies and similar tracking technologies to improve functionality, enhance user experience, and analyze website performance.

Cookies are small data files stored on your device when you visit a website.

We may use:

• Essential Cookies

• Performance and Analytics Cookies

• Functional Cookies

• Marketing Cookies where permitted by law

You may adjust your browser settings to refuse or delete cookies. Disabling certain cookies may limit website functionality.

Third-Party Links and Services

Our website or services may contain links to third-party websites or applications not owned by Enspire. We are not responsible for their privacy practices. Review third-party privacy policies before providing information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

• Updated versions will be posted on our website.

• The Last Updated date will be revised.

• If required by law, we will provide additional notice.

Managing Your Information

You may update your information through your online account or by contacting us directly.

Withdrawing Consent and Limiting Processing. You may withdraw consent or request limitations on how we use your information at any time.

Compliance Concerns

If you believe your privacy rights have been violated, please email us.

ENSPIRE TELEHEALTH SERVICES AUTHORIZATION

AUTHORIZATION TO USE AND DISCLOSE MEDICAL INFORMATIONTELEHEALTH INFORMED CONSENT

OPEN PAYMENTS NOTICE

Last Updated: April 26, 2026

Acceptance of Consent

By clicking “I Agree,” checking a related box, or otherwise affirmatively accepting this Consent, you acknowledge that you have read, understand, and agree to be bound by this document.

If you do not agree, do not create an account or use our services.

If you are experiencing a life-threatening emergency, call 911 or the 988 Suicide and Crisis Lifeline at 988.

Authorization to Use and Disclose Medical Information

By accepting this Consent, you authorize Enspire Beauty and Wellness, PLLC and its Providers to use and disclose your Protected Health Information (PHI) as permitted or required by applicable federal and state law, including HIPAA, for purposes of treatment, payment, healthcare operations, and other legally permitted disclosures as described in our Notice of Privacy Practices.

Nature of Telehealth Services

Telehealth refers to the delivery of healthcare services using electronic communications when the provider and patient are not in the same physical location.

Telehealth may include:

• Live audio and/or video visits

• Telephone visits when appropriate

• Secure messaging

• Electronic transmission and review of medical records, images, or diagnostic results

• Treatment recommendations and prescriptions

Alternative care options, including in-person services, may be available when appropriate.

Benefits and Limitations

Telehealth may improve access to care, reduce travel time, increase convenience, and support continuity of care. Mental health services delivered via telehealth may improve coping and emotional well-being. However, limitations exist.

Risks may include:

• Technology failure or connectivity issues

• Delays in evaluation or treatment

• Inability to perform a full in-person physical examination

• Diagnostic inaccuracies due to incomplete information

• Medication reactions or treatment complications

• Security breaches despite reasonable safeguards

• False, inaccurate, or inconclusive laboratory results

No specific medical outcome or result is guaranteed. Your Provider may determine that telehealth is not appropriate and may recommend in-person evaluation or referral.

Privacy and Confidentiality

Enspire uses administrative, technical, and physical safeguards to protect your information in accordance with applicable law.

However, electronic communications are not completely secure. You are responsible for participating in visits from a private location and notifying your Provider if others are present.

Telehealth sessions will not be recorded without your written consent.

Your information may be disclosed as permitted by law for:

• Treatment, payment, and healthcare operations

• Mandatory reporting obligations

• Legal or regulatory requirements

Please refer to the Notice of Privacy Practices for additional details.

Laboratory Services (If Applicable)

If laboratory testing is ordered:

• Testing may involve at-home collection kits or third-party laboratory facilities.

• Risks of specimen collection include bruising, bleeding, infection, or lightheadedness.

• Results may be false, inaccurate, or inconclusive.

Neither Enspire nor your Provider guarantees laboratory accuracy.

You are responsible for sharing results with your primary care provider and seeking appropriate follow-up care.

Laboratory testing is voluntary.

Where permitted by law, you elect to receive laboratory results directly upon completion.

Prescriptions and Financial Responsibility

Providers may prescribe medications when clinically appropriate. Certain medications, including controlled substances, may be subject to additional regulatory limitations.

You are responsible for all costs associated with services received, including prescriptions and laboratory services, unless otherwise agreed. You may choose your pharmacy when permitted.

Open Payments Notice

The federal Physician Payments Sunshine Act requires certain manufacturers of drugs, medical devices, and biologics to report payments or transfers of value over ten dollars ($10) made to physicians and teaching hospitals.

Information is publicly available at: https://openpaymentsdata.cms.gov

This notice is provided for informational purposes only.

Patient Acknowledgment

By accepting this Consent, you acknowledge that:

• You understand the nature, benefits, and risks of telehealth.

• Telehealth will be used in delivering your care.

• Your Provider may be a physician, nurse practitioner, physician assistant, or licensed mental health professional.

• No specific outcome is guaranteed.

• You will provide accurate and complete medical information.

• You may withdraw consent to telehealth at any time by written notice, although Enspire does not provide in-person services.

• Withdrawal will not affect care already provided.

If you have concerns about a licensed healthcare professional, you may contact the appropriate licensing board in your state.

For Florida patients: Florida Department of Healthwww.floridahealth.gov